How We Work

What we deliver

Human Messenger is a delivery attempt service — not a guaranteed conversation service. When you place an order, you are paying for a real human to make genuine, persistent attempts to reach your recipient and deliver your message.

We do not control whether the recipient answers the phone, listens to a voicemail, or responds. What we guarantee is that we will try — sincerely, persistently, and professionally.

Standard delivery — $45

Every standard order includes:

• Up to 4 call attempts over up to 5 days
• ASAP start (within 24 hours of payment) or a scheduled future date
• Preferred time window honored: morning, afternoon, or evening
• Human review of your message before the first call
• A generic voicemail left when appropriate (at our discretion)
• Anonymous delivery available upon request
• Final outcome update emailed to you: reached, voicemail left, or unreachable after 4 attempts

Cancellations

If you need to cancel, email us at hello@humanmessenger.com before the first call attempt is made. Once delivery attempts have begun, the order is considered fulfilled.

Message review

Every message is reviewed by a real person before the first call is made. We stay as close to your intended message as possible — if minor adjustments are needed to make it appropriate for a live call, we handle that on our end to ensure your message is delivered naturally and respectfully.

We reserve the right not to deliver messages that contain threats, harassment, deception, or anything that could put the recipient at risk.

Companion plans

Companion Plans — recurring or one-time check-in calls for elderly or isolated loved ones — are priced separately and tailored to your needs. To set one up, email us at hello@humanmessenger.com.

Scheduling changes

If you need to change your delivery date or timing preference after placing your order — and before the first attempt has been made — contact us by email and we’ll do our best to accommodate your request. Changes after attempts have begun may not be possible.

Our identity during calls

Our messenger always identifies themselves as a third-party communicator calling on behalf of someone else. We never impersonate the sender, claim to be you, or mislead the recipient about the nature of the call. If the recipient asks for more context, our messenger remains neutral and does not speculate about the sender’s motivations or circumstances.

Contact us

Questions about your order or anything else — we’re a real business run by a real person and we’ll get back to you.